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We conducted unscheduled onsite visits with the suppliers to gain mutual understanding, cooperation, and trust. In 2020, due to the COVID-19 pandemic, we reduced the on-site visits and, in turn, we did phone interviews and questionnaire surveys.

In 2020, we had a total of 233 food-related product suppliers, and 26 onsite visits (11.16%) were carried out. All the suppliers that we performed the onsite visits scored 60 or above (in a scale of 1 to 100 with 60 as passing) with no material finding.

 

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